Raft Craft Shipping Policy
Effective Date: 08/07/2025
Processing Time
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All orders are processed within 5–10 business days, excluding weekends and holidays.
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Custom orders may require additional processing time. Estimated timelines will be provided upon order confirmation.
Shipping Rates & Delivery Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Delivery times vary based on your location and the shipping method selected.
Freight Shipping
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Due to the size and weight of our swim rafts, most products are shipped via freight.
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We will contact you to schedule delivery and provide tracking details once the order has shipped.
Shipment Confirmation & Order Tracking
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You will receive a shipment confirmation email with tracking information once your order has shipped.
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Tracking updates may take 24–48 hours to appear.
Shipping Damage
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Please inspect your order upon delivery. If the item is damaged, note it with the delivery carrier and contact us immediately.
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We will work with the carrier to resolve the issue and ensure you receive a replacement or repair.
International Shipping
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At this time, we only ship within the continental United States.
Contact Us
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If you have any questions about your shipment, please contact us at:
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(989) 954-3813